COVID-19 Protocols

 Dear Valued Clients at Juna Beauty Spa,

As we prepare to re-open on June 26, 2020, we have implemented a Storewide Policy that will go into effect until further notice.

  • Temperature checks upon arrival:

    • If a resident feels feverish or their temperature is 100.4°F/38°C or higher, they have a cough, or difficulty breathing, we will cancel your appointment and ask you to come back when you are feeling better.

  • Face Mask & Staying 6ft away from one another:

    • Guests and employees will be required to wear a face mask at all times until they leave the salon and we ask that you stay 6 ft away from each other when possible or when you are not separated by a physical barrier. If you do not have a mask upon arrival, one will be provided to you.

  • No Guests allowed at appointment:

    • When arriving to your appointment, please come alone as there will be no waiting area until further notice.

  • No food or beverages allowed during the appointment:

    • We will no longer be offering any beverages.

  • COVID/PPE Fee:

    • We will be adding a COVID/PPE Fee of 8% for every service due to increased measures to keep our clients and workers safe and healthy.

    • This fee will cover all of the following but not limited to, masks, disposable pillow cases, disposable bed sheets, touch-less sinks and soap dispensers, hand sanitizers, cleaning supplies, extra time added to each service to ensure proper sanitation for each client.

  • Upon arrival to your appointment:

    • Please call to check in when you have arrived. We will ask you to wait in your car or outside until we call you to come in for your appointment.

  • Prior to the start of service:

    • All clients must wash their hands for at least 30 seconds as well as cleanse lashes with lash cleanser (if getting a lash service) prior to sitting down for your service.

  • Cancellation Policy & Deposits:

    • Please be mindful that we are setting aside more time than usual to accommodate new sanitation regulations to protect our clients and staff.

    • We ask that you reschedule or cancel your appointments with at least 48 hours notice or you will forfeit your deposit (of a first time appointment), or incur a charge of 50% of your intended service (for refills and touch ups).

    • ALL DEPOSITS ARE REQUIRED & NON REFUNDABLE.

      • 50% of the service price will be deposited to secure your appointment.

      • They are transferable to a different date if you give us at least 48 hours notice, otherwise it will be forfeited. 

  • Booking an Appointment:

    • We will be keeping a credit card on file for every client. You will not be able to book appointments without a valid card.

    • All existing and new clients will be required to sign new waivers via electronic waivers prior to appointment.

    • Due to a high volume of clients trying to book full sets during the first couple of months, we will no longer allow online booking until further notice.

    • Prior to the initial opening, we will contact our clients to schedule appointments.

      • Each client will be able to book for a full set and three (3) refill appointments at a time. 

  • Please bring your own light blanket, or a jacket if you tend to get cold. We will no longer provide blankets until further notice.

  • Existing clients will be receiving 10% off of full sets valid until 3 months after reopening (June 26, 2020).

Thank You,

JUNA TEAM